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How to import contacts from an Android phone

Export your Android phone contacts as a CSV file from Google Contacts and import them into Upfirst so your receptionist knows who's calling.

Written by Alfredo Salkeld

Most Android phones sync contacts to your Google account automatically. That means you can export your contacts from Google and import them straight into Upfirst. No apps to install, no manual entry.

What you need

  • An Android phone with contacts synced to your Google account

  • A computer with a web browser

  • An Upfirst account

How to export your contacts from Google

1. Open Google Contacts

Go to contacts.google.com in your browser and sign in with the same Google account your Android phone uses.

2. Export your contacts

  • Click the Share button in the top-right area. Then click Export.

  • Under Export as, select Google CSV.

  • Click Export. A .csv file will download to your computer.

How to import into Upfirst

3. Go to Contacts in Upfirst

Log in to your Upfirst account. Click Contacts on the left-hand side.

4. Import the CSV file

Click Import contacts. Select the .csv file you just downloaded from Google. Upfirst will match the columns from your file to contact fields like name and phone number.

Review the preview, then click Import to finish.

5. Map the appropriate fields

Match each column in your spreadsheet to the corresponding Upfirst contact field (Full name, Phone number, Email, Address, Company name, Website, etc.). If you have custom fields, you can map those too.

FYI, in Google's CSV, there will be many extra fields like Middle Name, Phonetic Name, Address 1, etc.

Below are the correct fields to map to each:

Upfirst fields : Google CSV

Full name : First name

Phone number: Phone 1 - Value

Company: Organization Name

Email: E-mail 1 - Value

One caveat: Google sorts their addresses separately (City, State, ZIP) into different fields, while Upfirst's address field is sorted into one. You can either create custom fields in Upfirst for City, State, ZIP, or compile the addresses into one column in your Google CSV Sheet.

To create custom fields, just go into your Upfirst portal and go to Settings > Custom fields on the left hand side.

You can read more detailed instructions on how to import contacts to Upfirst here.

Things to know

  • Your contacts need to be synced to Google first. Most Android phones do this by default. If your contacts aren't showing up at contacts.google.com, go to your phone's Settings > Accounts > Google and make sure contact sync is turned on.

  • You only need the name and phone number. The Google CSV export includes extra fields like email and address. Upfirst will pull the name and phone number and ignore the rest.

  • Duplicates are handled automatically. If a contact already exists in Upfirst with the same phone number, it won't be added twice.

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