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Does Upfirst offer voices with local accents?

Yes. Upfirst supports a wide range of voices and accents, so you can choose the one that feels most natural for your callers.

Written by Alfredo Salkeld

Yes. We work with customers around the world, and our voice library includes male and female voices with these accents:

  • American, including Southern voices from Texas, Georgia, and Mississippi

  • British

  • Australian

  • Scottish

  • Irish

  • Latin American (Colombia)

  • Spanish (Spain)

  • French Canadian (Quebec)

  • Dutch

  • South African

  • Filipino

How to change your agent's voice

Go to Agents, select your agent, and open General. Under Personality, pick a Voice. Voices with an accent include where they're from in the name, like Isla from Scotland. Click Play voice to hear it, then click Save settings at the bottom of the page.

The Voice menu and Play voice button in the Personality section

Each agent has its own voice, so you can give each one a different voice. You can change it anytime.

If there isn't a voice that suits your business, reach out. We may be able to add another voice for you.

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